Terms of Service

1. Acceptance of Terms

By using our website at thejunkremovaltulsa.com or booking any of our junk removal services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our services.

2. Our Services

The Junk Removal provides junk removal, hauling, and cleanout services in Tulsa, Oklahoma and surrounding areas within approximately 40 miles. Our services include but are not limited to furniture removal, appliance removal, estate cleanouts, garage cleanouts, and construction debris removal.

We reserve the right to refuse service at our discretion, including but not limited to situations involving hazardous materials, unsafe access conditions, or items outside our scope of service.

3. Pricing & Payment

All pricing is based on the volume of material being removed and is quoted on-site before any work begins. Our crew will provide you with a firm price before loading anything. You are under no obligation to proceed if you do not agree with the quoted price.

• Payment is due upon completion of the job
• We accept cash, check, and major credit cards
• Promotional codes (such as TULSA25) must be presented at time of booking and are subject to minimum job requirements
• Prices quoted over the phone or online are estimates only — final pricing is confirmed on-site

4. Scheduling & Cancellation

We provide 2-hour arrival windows for all scheduled appointments. We will contact you approximately 30 minutes before arriving.

If you need to cancel or reschedule your appointment, we ask that you contact us at least 2 hours before your scheduled window. Late cancellations may result in a small trip fee to cover crew and fuel costs.

5. Your Responsibilities

As a customer, you agree to:

• Ensure safe and clear access to the items being removed
• Accurately describe the items and volume when requesting a quote
• Not include any prohibited or hazardous items without prior disclosure
• Be present or arrange authorized access for our crew on the day of service
• Ensure all items being removed are yours to dispose of, or that you have proper authorization

6. Prohibited Items

We are unable to remove the following items:

• Hazardous chemicals, pesticides, herbicides, or fertilizers
• Asbestos-containing materials
• Medical, biological, or biohazardous waste
• Gasoline, fuel, or flammable liquids
• Firearms, ammunition, or explosives
• Any item that is illegal to transport or dispose of under Oklahoma state law

If prohibited items are discovered during a job, we reserve the right to leave those items behind without adjustment to the quoted price.

7. Limitation of Liability

We carry comprehensive liability insurance and take great care with your property. In the unlikely event of damage caused by our crew during a job, we ask that you notify us immediately so we can address it.

Our liability is limited to direct damages caused by our crew during service. We are not responsible for pre-existing damage, damage to items we were authorized to remove, or indirect or consequential damages of any kind.

8. Dispute Resolution

If you have a concern about a job we completed, please contact us first. We genuinely want to make things right and will work with you to resolve any issues fairly.

These terms are governed by the laws of the State of Oklahoma. Any unresolved disputes shall be handled in Tulsa County, Oklahoma.

9. Changes to These Terms

We may update these Terms of Service from time to time. The most current version will always be available at thejunkremovaltulsa.com/terms.html. Continued use of our services after changes are posted constitutes acceptance of the new terms.

10. Contact Us

Questions about these terms? Get in touch:

• Email: info@thejunkremovaltulsa.com
• Phone: (539) 212-3246
• Address: Office No. 9, 3248 N Sheridan Rd, Tulsa, OK 74115