Privacy Policy

1. Information We Collect

When you use our website or fill out our quote request form, we may collect the following information:

• Your name — so we know who we're speaking with
• Phone number — to call or text you back about your quote
• Email address — to send you a confirmation or follow-up
• Your address — to confirm we service your area and estimate job size
• Details about your junk — anything you describe in the message field

We also automatically collect some technical information when you visit our website, including your IP address, browser type, and which pages you visit. This is standard practice for any website and helps us understand how people use our site.

2. How We Use Your Information

We use your information for one purpose — to provide you with junk removal services. Specifically:

• To call or text you back with a quote or appointment confirmation
• To schedule your pickup and confirm the details
• To send you a follow-up after your service if needed
• To improve how our website works based on how visitors use it

We do not use your information for marketing campaigns or send you newsletters unless you specifically ask us to. We do not sell, rent, or trade your personal information to anyone.

3. Sharing Your Information

We do not sell or share your personal information with third parties for their marketing purposes. Full stop.

The only situations where we may share your information are:

• Service providers: We use basic tools like email and scheduling software. These providers only access your data to help us deliver our service and are bound by their own privacy policies.
• Legal requirements: If required by law or a valid court order, we may be required to disclose certain information.

4. Cookies

Our website may use basic cookies — small text files stored on your device — to remember preferences and understand how the site is being used. We do not use tracking cookies to follow you around the internet or serve you ads.

You can set your browser to refuse cookies or alert you when they are being sent. Doing so will not affect your ability to use our site or contact us.

5. Data Security

We take reasonable steps to protect the information you provide to us. Our website uses SSL encryption (the padlock you see in your browser bar), which means your information is transmitted securely.

However, no method of transmission over the internet is 100% secure. While we do everything reasonable to protect your data, we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Ask what personal information we hold about you
• Ask us to correct or delete your information
• Opt out of any follow-up communications

To exercise any of these rights, just contact us at info@thejunkremovaltulsa.com or call us at (539) 212-3246.

7. Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we'll update the "Last Updated" date at the top of this page. We encourage you to check back periodically. Continued use of our website after any changes means you accept the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please reach out:

• Email: info@thejunkremovaltulsa.com
• Phone: (539) 212-3246
• Address: Office No. 9, 3248 N Sheridan Rd, Tulsa, OK 74115